6 September 2008
 
greatrun.org > faq 6 September 2008
 
 
 
CUSTOMER SERVICE INFORMATION
FREQUENTLY ASKED QUESTIONS

Have you got a query? PLEASE see the questions below as it is extremely likely that your question will be in the list. Please take the time to read through the questions. If your question is NOT below or cannot be answered then please email info@greatrun.org. It will take approximately 3 working days to answer your query and up to 5 working days at unseasonably busy periods.

BUPA GREAT NORTH RUN
Question Answer
HOW CAN I MAKE MY BUPA GREAT NORTH RUN EXPERIENCE MORE ENJOYABLE? Go
WHO CAN I CALL IF I WANT INFORMATION REGARDING THE BUPA GREAT NORTH RUN 2008 TOURIST INFORMATION? Go
WHO CAN I CALL IF I WANT INFORMATION REGARDING THE BUPA GREAT NORTH RUN 2008 PUBLIC TRANSPORT? Go
WHO CAN I CALL IF I WANT INFORMATION REGARDING THE BUPA GREAT NORTH RUN ACCOMMODATION? Go
WHAT TIME DOES THE BUPA GREAT NORTH RUN 2008 START? Go
I WISH TO DEFER MY BUPA GREAT NORTH RUN ENTRY TO 2009? Go

BUPA GREAT YORKSHIRE RUN
Question Answer
Help! I have more questions regarding the 2008 Bupa Great Yorkshire Run? Go
Help! I have not received my race pack for the 2008 Bupa Great Yorkshire Run? Go
What do I get when I finish the Bupa Great Yorkshire Run? Go
Can I register on the day for the Bupa Great Yorkshire Run? Go
Can wheelchair entrants take part in the Bupa Great Yorkshire Run? Go
How long is the Bupa Great Yorkshire Run? Go
What time do I need to be at the start for the Bupa Great Yorkshire Run? Go


 

QHOW CAN I MAKE MY BUPA GREAT NORTH RUN EXPERIENCE MORE ENJOYABLE?
ATHE MOST IMPORTANT THING TO DO IS TO READ EVERYTHING WE HAVE SENT YOU, READ OUR COUNTDOWN EMAILS AND CHECK OUR WEBSITE FOR UP TO DATE INFORMATION.

THE MORE YOU KNOW ABOUT THE RUN THE BETTER DAY YOU'LL HAVE ON SUNDAY 5th OCTOBER.

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QWHO CAN I CALL IF I WANT INFORMATION REGARDING THE BUPA GREAT NORTH RUN 2008 TOURIST INFORMATION?
AYOU CAN CALL THE NEWCASTLE TOURIST INFORMATION ON 0191 277 8000 OR SOUTH TYNESIDE COUNCIL ON 0191 454 6612

YOU CAN ALSO VISIT:

HERE OR HERE

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QWHO CAN I CALL IF I WANT INFORMATION REGARDING THE BUPA GREAT NORTH RUN 2008 PUBLIC TRANSPORT?
AYOU CAN CALL TRAVELINE ON 0871 200 2233
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QWHO CAN I CALL IF I WANT INFORMATION REGARDING THE BUPA GREAT NORTH RUN ACCOMMODATION?
ANirvana Europe are the official accommodation and travel agent for the 2007 BUPA Great North Run. You can contact them on 0191 2936592 or here
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QWHAT TIME DOES THE BUPA GREAT NORTH RUN 2008 START?
A8:00PM SATURDAY ROADS CLOSED - WORK STARTS!

8:45AM RUNNERS ASSEMBLY BEGINS

9:30AM BBC ONE LIVE COVERAGE COMMENCES

9:45AM FIND START AREA ACCORDING TO YOUR COLOURED RACE NUMBER

10:00AM ALL BAGGAGE ON BUSES

10:10AM BRITISH WHEELCHAIR RACING ASSOCIATION RACE START

10:10AM BAGGAGE BUSES LEAVE

10:15AM ELITE WOMEN'S RACE START

10:40AM BUPA GREAT NORTH RUN 2008 - RACE START - ELITE MEN'S RACE AND THE MASSES

1:20PM RED ARROWS DISPLAY AT SOUTH SHIELDS

1:30PM BBC ONE LIVE COVERAGE ENDS

6:05PM-6:40PM BBC TWO HIGHLIGHTS

* all times may be subject to change on the day.

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QI WISH TO DEFER MY BUPA GREAT NORTH RUN ENTRY TO 2009?
AIf you wish to defer your Bupa Great North Run entry until 2009 please following the instructions on page 58 of your Great North Run Magazine. This will be mailed to you in late August.
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QHelp! I have more questions regarding the 2008 Bupa Great Yorkshire Run?
AThe most important thing to do now is read everything we've sent you - the more you know about your run the better day you'll have on Sunday 5th September.
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QHelp! I have not received my race pack for the 2008 Bupa Great Yorkshire Run?
AAll race packs have now been mailed.

If you have not received your race pack there will be an information point located within the Winter Gardens from 8:00am on race day. We will also be there on Saturday between noon and 4pm.

Full competitor’s information is available by clicking here

Full race information is available by clicking here

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QWhat do I get when I finish the Bupa Great Yorkshire Run?
AAll finishers will receive a well deserved finishers pack which contains a medal and event t-shirt.

Finishers packs will be split into small, medium and large areas so please ensure that you collect the correct bag.

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QCan I register on the day for the Bupa Great Yorkshire Run?
ANo. We do not accept any late entries on the day of the event.

Online Entries will close at midnight on Wednesday 3rd September

Race Packs - Any entries taken after midnight 31st August, race packs must be collected from The Winter Gardens, Surrey Street S1 2LH between 12:00 and 16:00 on Saturday 6th September

Subject to availability, you can enter the Bupa Great Yorkshire Run in person by visiting Great Run Customer Services at the Winter Gardens, Surrey Street S1 2LH on Saturday

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QCan wheelchair entrants take part in the Bupa Great Yorkshire Run?
AUnfortunately the course is unsuitable for wheelchair users.
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QHow long is the Bupa Great Yorkshire Run?
AThe event is a 10km run for runners of all abilities.
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QWhat time do I need to be at the start for the Bupa Great Yorkshire Run?
AThe elite women will start at 9:20am. Then the elite men and orange wave at 9:28am, white wave 9:39, green wave at 9:49am and finally the pink wave will set off at 9:59am.
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